If you are experiencing a crisis, please contact the crisis hotline at 1-800-273-8255. This hotline is available 24/7, providing free and confidential support to anyone who is in need of crisis resources. There is also a crisis text line that can be accessed at 741-741. If this is a medical or mental health emergency, please contact your pediatrician or local emergency services at (650) 617-3197.
IN CASE OF EMERGENCY:
If you have serious and immediate concern regarding a student (yourself or a friend), please call 9-1-1 or PAPD Dispatch at 650-329-2413 for support.
If your concern needs immediate attention, support is also available by contacting the providers listed below.
| Resource | Number | Information |
| Crisis Text Line | 741-741 (text) | 24/7 text line for all people in crisis. |
| Suicide Prevention Hotline | 800-273-8255 | 24/7 support, prevention and crisis resources |
| Trevor Lifeline | 678-678 (text) | National LGBTQ+ hotline |
| Bill Wilson 24/7 Teen Line | 888-247-7717 | 24/7 supportive listening for any reason |
| SCC Suicide & Crisis Line | 855-278-4204 | 24/7 phone support for individuals in crisis |
| Uplift | 408-379-9085 | 24/7 mobile crisis response unit and safety planning |
| Alum Rock Mobile Crisis | 888-247-7717 | 24/7 mobile crisis response unit and support line |
| Star Vista | 650-579-0350 | 24/7 crisis intervention & suicide prevention hotline (San Mateo) |
Non Emergency Mental Health Needs
It is recommended that families, students or staff needing mental health services utilize Care Solace to find a community provider. Those in need of support may call 24/7 (888) 515-0595, email weserve@caresolace.org or www.caresolace.com/pausdfamilies.
Click here for: Health and Wellness
Resources
- A Parent’s Guide to Risk Assessment & Safety |Spanish | Mandarin
- Fostering Teen Mental Health and Well-Being (Children’s Health Council Presentation and Video
- Supporting Teens through Grief Presentation (Kara Presentation)
- A Few Thoughts for Parents
- How To Talk with Teens About Mental Health – Podcast
- Teen Mental Health: Resources for Parents & Caregivers
- National Alliance for Grieving Children
- Tips for Teens Who are Grieving
- Parents’ Guide to Talking to Adolescents About Death
- How to Help a Grieving Teen
- PAUSD Mental Health Resources